MANILA, November 12, 2020 — Singaporean Banking Customer Experience (CX) Innovator Bank-Genie has recently won multiple awards highlighting the company’s dedication to advancing innovation in the field of banking technology.
At the 2020 CX Asia Excellence Awards held virtually in September, Bank-Genie took home the Silver Award under the “CX Vendor Excellence” category, recognizing how the company goes above and beyond for its clients. Additionally, Bank-Genie also received honorary mentions in the categories of “Best Use of CX Technology” and “Best Digital Experience”.
The Philippine-based UnionBank has also recognized Bank-Genie for their contribution in helping them achieve the “Best Digital Bank in the Philippines” award at the Asset Triple A Awards 2020. UnionBank recognized Bank-Genie as offering the “Best Digital Upgrade”, highlighting the fruitfulness of their collaboration.
Bank-Genie’s latest honors come amidst challenging times affecting the financial industry worldwide gripped with the COVID-19 pandemic. It was during an unprecedented crisis that Bank-Genie doubled down on its commitment to an experience-focused approach and an inclusion driven purpose to develop technology that will help banks better connect with their customers.
According to Bank-Genie CTO and Co-Founder Ragunandhan Senthil Kumar, they recognize the impact of digital transformation in an evolving financial industry. “Bank-Genie recognizes the value of partnerships, their trust and support, in transforming the digital journeys of banks,” he said.
Bank-Genie’s achievements serve as evidence that digital innovation and transformation in the financial sector is extremely valuable as it offers captivating new ways to attract business and grow consumer loyalty. With banks being required to innovate harder and faster than ever before, Bank-Genie offers a way for banks to bring their customers into the 21st century is inclusive, efficient, and customer-centric.
For more information on how Bank-Genie can kickstart your bank’s digital journey, please visit: www.bank-genie.com
Editorial Contact on Behalf of Bank-Genie:
Sheila Rada
Dominguez Marketing Communications, Inc.
sheila.rada@dominguez.ph
+63 919 302 0722
Lindal Arboleda
Dominguez Marketing Communications, Inc.
lindal.arboleda@dominguez.ph
+63 927 112 2508
